Damaged Consignment

Fields marked * are required.

Reference number*

Van Duuren shipment number (See Track & Trace)

Name recipient*

Postal code recipient*

Name consignee*

Company name*

Your name*

Your e-mail address*

Weight of the shipment (KG)*

What is the value of your claim (€)?*

Is your shipment insured?*
YesNo

To process your claim, we need the following files:

Packing list
Purchase invoice
POD
Photo of the damage
Possibly emails about the damage / loss
Repair invoice
Destruction Report

Please provide a brief description of what happened. We will use this in our investigation.

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