As a (Junior) Support Officer, you are the main point of contact for our customers and partners. You communicate daily with various parties and ensure that everything related to shipments runs smoothly. In addition, you support the transport planners with one goal in mind: providing complete peace of mind to our customers and partners.
Who are we?
Van Duuren is a modern family-owned company with a forward-thinking vision on logistics. We are known for our personal approach and our strong pan-European network with:
- 285 scheduled services across 39 countries,
- daily deliveries,
- and nearly 20,000 vehicles on the road throughout Europe.
At Van Duuren, teamwork is key: collaboration, helping each other, and continuous improvement are core values within our team.
What will you do?
Your responsibilities include:
- Managing shipments and proactively keeping partners and customers informed about changes in deliveries or circumstances;
- Instructing partners and customers regarding adjustments and special transport requests;
- Coordinating and closely monitoring special delivery requests;
- Registering deliveries with recipients and following up on agreements made;
- Monitoring delivery times and tracking outstanding shipments;
- Identifying quality issues and discussing them with the supervisor.
What do you bring?
- At least an MBO-level (vocational education) working and thinking level;
- Availability for 32 or 40 hours per week;
- Starters and junior candidates are warmly encouraged to apply;
- Strong communication skills and the ability to work effectively with various stakeholders;
- Good command of both Dutch and English, spoken and written;
- A proactive mindset with initiative and an eye for process improvement. We highly value and encourage your own ideas and experiments.
What do we offer you?
- A position where you can learn the profession in practice from experienced colleagues who are happy to guide you;
- A dynamic and international work environment where no two days are the same;
- A competitive salary with attractive employment conditions;
- A close-knit team with personal attention and plenty of opportunities for personal development;
- A true family business with a warm, informal, and supportive atmosphere where everyone knows and helps each other.
Location
You will work from our office in Vianen.
Interested?
Can you already see yourself in this role, and do you thrive in a dynamic work environment? We would love to meet you! Send us your application, and who knows, you may soon become part of our team.
Please send your CV (and motivation letter) to hr@vanduuren.com, attention to Naomi Meester.
We kindly request that no acquisition is made in response to this vacancy.
A market-based salary
You will be working in a dynamic environment and we offer something in return. In addition to a competitive salary, you will receive annual holiday pay, 26 holiday days, commuting arrangements and a good pension scheme.
A warm welcome within our family
New colleagues are given a warm welcome so that you feel at home with us as well and as quickly as possible. That is why you start the first week with an introduction programme and various internal training courses. You will also be given a tour of our Vianen and Badhoevedorp offices.
Focus on you
We believe it is important that you can bring out the best in yourself, but that we also bring out the best in each other. Your development is in your own hands at Van Duuren.
This is where you end up
Van Duuren is a family business with an innovative focus on its core business: logistics services. Its strength is a strong pan-European network. The 285 scheduled services cover the whole of Europe and currently cover 39 countries. Frequently Van Duuren departs on a daily basis, otherwise several times a week. Through its partners, Van Duuren has 791 delivery depots, from which it delivers 19,775 wagons all over Europe.
Jasper and Jeroen together form the management team. Together with the Management Team we provide leadership/steering for business development by: preparing new policy – setting policy goals/objectives – taking decisions – monitoring implementation plans – achieving results
Jasper en Jeroen van Duuren
Managing Directors
Your job application process
- You apply: We carefully review your application and let you know within two weeks whether we will invite you for an interview.
- First interview: During the first interview with the HR Manager & Supervisor, we will get to know each other.
- Second interview: If we are both enthusiastic we will invite you for a second interview.
- Proposal: If we are both still enthusiastic, we will make you an offer, including an appropriate salary and our terms of employment.
